Cory Lakes CDD

Here are a list of issues that Allied needs to address.

1. Management support system for site supervisor Linda- Continued complaints of no or slow response to needs and questions
2. Staffing issues- Guards working 6 or 7 days to cover shifts. No vacation time. Not able to make doctors appointments.
3. Gate guards adhering to post orders- Some guards getting complacent and just flagging in guests and vendors they are familiar with.
4. Rover- Getting complacent and not following through with tours and amenities checks- Only time guard shouldn't be a in person presence during amenities hours is during inclement weather when there typically also isn't users. Who is doing random checks on guard performance over night?
5. Rover- Paying attention to vehicle issues and using good judgement and common sense.

These are the most prevalent issues.

Hi John!

Are all the issues supposed to be handled by Allied internally? Is staffing still a pay issue? Is there something the CDD can do to help?

Thanks for all you do!

Sheila